Showing posts with label Rant. Show all posts
Showing posts with label Rant. Show all posts

Monday, March 11, 2019

Okinawa Short Trip: Mixed Bag Experience

It's regrettable that I couldn’t exactly say our stay at the Ritz-Carlton Okinawa got on well from the moment we walked in to the resort property – in fact it was probably the most unpleasant "Marriott Experience" in my memory. We found ourselves greeted by no one when we pulled up to the front after a long drive from Naha, then we were made to wait in the lobby for over 15 minutes with our luggage sitting next to us on a cart until someone actually came and completed the check-in steps (despite having urged to check-in online 2 days before and I did and we arrived right on time as we have earlier indicated), during which no one even mentioned basic information like when and where breakfasts will be served.

While the property boasted their magnificent, “panoramic” view of the golf course and the sea behind, I was shocked when they showed us our room with a partial view, snuggled right behind another structure (they should have called this a "concrete rooftop view" – that’s pretty much all we could see from the balcony) That's on top of somehow they thought sticking us to the far end of the hotel was a good idea - that took a good 5 minutes walk from the room to the lobby.

Friday, September 8, 2017

It Never Rains...

Let’s get the rant out of the way first for one of our recent dinners at 11 Westside of Kennedy Town. Problem #1: we had a reservation for 6 persons at 7pm and confirmed in writing by the restaurant team 3 days before, but when I walked in at 6:45pm I was told they only had my booking for 4 persons at 7:30pm (and the maître d’ even tried to correct me til I showed her own email in her face suggesting otherwise). Problem #2: to make up for their mistake they tried to offer me a square table for 4 with 2 additional chairs pulled up instead and asked whether that would be okay – are you f*cking kidding me?